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What You See Is What You Sign

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pdfSecurity and Legal Issues in VPSign 

pdfVPSign Setups

 

Regulatory Issue

Electronic signature solutions must meet unique territorial and industrial regulatory challenges. Existing solutions suffer from limitations that the VPad patented solution aims to avoid. VPSign has already proved their approach in Israel and Italy by meeting regulatory demands where other vendors have failed.

 

Patents

VPSign's US preliminary patent was presented in 2005 and approved in 2011. It covers many other solutions offered during this time.

 

Terminology

Certification Authority - In cryptography, a certificate authority or certification authority (CA) is an entity that issues digital certificates for use by other parties. It is an example of a trusted third party. CAs are characteristic of many public key infrastructure (PKI) schemes.

X.509 - In cryptography, X.509 is an ITU-T standard for a public key infrastructure (PKI) for single sign-on (SSO) and Privilege Management Infrastructure (PMI). X.509 specifies, among other things, standard formats for public key certificates, certificate revocation lists, attribute certificates, and a certification path validation algorithm.

ITU-T - The Telecommunication Standardization Sector (ITU-T) coordinates standards for telecommunications on behalf of the International Telecommunication Union (ITU). The ITU-T is based in Geneva, Switzerland.

PKI - A Public Key Infrastructure (PKI) certificate allows someone to combine their digital signature with a public key and an identifier, such as their full name. A PKI certificate is a security mechanism for public keys, used to allow computer users to show that they own the public keys they claim.

Frequently Asked Questions

Q: Can VPad be used wirelessly?

A: Yes, via network external WIFI adapter that can be supplied for an additional fee.

Q: Can VPad be used with a rechargeable battery?

A: Yes. If needed, we can provide a VPAD version with a rechargeable battery.

Q: Can VPad be mounted on a swivel arm?

A: Yes. VPSign can supply a special adapter for swivel arms.

Q: Is the security of the tablet product VPadWiz Pro as good as the security of VPad?

A: The high level of the security algorithm provided by the VPadWiz Pro software for tablets is almost the same as that deployed in the VPAD. The only drawback that the Android tablet's operating system is more vulnerable to attack and is therefore considered less secure for signing documents.

Q: Does the VPad come in a 10-inch version (in addition to the 14-inch version)?

A: Yes, by special order, and for large quantities.

Q: Is it possible to add images, pictures, or scanned documents to an existing document?

A: Yes, you can add images from a camera, a scanner, or an existing image file.

Q: Can the VPad be connected to a scanner, camera, or other input device?

A: Yes, via the PC or workstation. Our software fully supports standard types of image capturing devices.

Q: From a legal standpoint, does the VPad comply with regulations for digital signatures? Is it legally binding?

A: Yes. VPad products provide full and complete coverage for the regulations in existence today:

  • Digital certification
  • Highest level encoding and encryption
  • Document storage and logging

Read all about it in the white paper.

Q: Can a fingerprint capturing device be used to enhance signer's identification?

A: Yes. VPSign supports fingerprint capturing devices connected to the workstation.

Q: Does the VPad need a screen protector?

A: There is no need for screen protectors. The strong acrylic screen supplied is designed to withstand heavy and repeated use by the front office, and should not become scratched.

Q: What are the advantages of VPad over other solutions?

A:Advantages of VPad:

  • Full-size display (14 inch).
  • Customer views the display directly.
  • Customer signs the document in view (signature and document are not created and/or stored separately)
  • The customer controls review and signature operations performed on the document. The software preserves signature data and digitally seals the document using approved methods.
  • VPad saves the document with a legally compliant and binding digital signature that is more acceptable than any existing solution today.
  • Signature biometrics and timestamp are captured.
  • Later tampering is visible.
  • Behaves like a standard printer for easy integration.
  • The agent workstation is not dedicated (agent can continue working while customer peruses document).

Q: Can documents be integrated with existing CRM/CMS in organizations?

A: Yes. Any system including CRM or CMS can use the VPAD as a virtual printer for printing any form. In addition, VPSign provides an intuitive form designer for assigning keywords on the input form, which can be used for document routing and indexing in the system.

Q: Can I use a smartcard with VPad?

A: Yes. The slot already exists. VPSign needs to adapt the interface to the specific smartcard format during the integration phase.

Q: Is there a limit to the size of the document VPad accepts?

A: No, any document size can be handled. However, documents larger than 50 pages are separated into a number of segments.

Q: Can the document output from VPad be sent via email?

A: Yes. Documents can be automatic sent as attachments.

Q: Can the document output from VPad be automatically printed on paper?

A: Yes. There is an option for automatic printing.

Q: Can documents be set up requiring more than one person to sign?

A: Yes. However, the option for multiple signatures must be set up in advance to suit the particular work processes in the organization.

Q: Can ads be shown?

A: Yes. Both the agent and the customer can see ads, depending on definitions. Note that because the workstation is not dedicated, the agent and the customer do not necessarily see the same things on the workstation and the VPad. The ads can be personalized.

Q: Can the agent show the customer information from his desktop?

A: Yes. The agent can present to the customer any selected and approved information from the agent's screen.

Q: Is there an SDK for VPad?

A: Yes. It is possible to integrate the VPad software into the organization's system.

Q: Why does VPSign provide a tablet when there are many existing tablet options?

A: Firstly, VPSign does have a software solution for existing tablets, called VPadWiz Pro.
Secondly, the VPad tablet has several advantages:

  • It is intended to be viewed by the customer
  • It is larger (14 inch) and more easily readable
  • It is intended for massive quantities of work
  • It is much more secure than any tablet.

Q: Does the software work for iPADs?

A: Not at the moment. The iPAD methods for collecting biometric data are not optimal for biometric identification of signatures due to its technical limitations (no native pressure-sensitive pen, low sample rate, etc.). However, if required, VPSign can provide the appropriate version on the IPAD in a short time.

 

 

For technical issues and how to resolve them, please refer to the VPSign VPad User Guide, troubleshooting section.

VPSign headquarters: 2 Katom Street, Misgav Industrial Zone, 20179 Israel     Tel/Fax:+972-73-725 3217    This email address is being protected from spambots. You need JavaScript enabled to view it.